New Node-IR port on rear panel?

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5 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Todd

    It should work but if it is not working, you will have to check with Logitech. The eye that the NODE requires must be powered. 

    Here are some more notes on how Harmony remotes work with BluOS; https://support1.bluesound.com/hc/en-us/articles/115005566768

     

  • todd1010

    Bluesound support-Any word about this?

     

    I know my remote controls the Node with the actual remote control itself and it works with the IR eye when it’s put (stuck) right on the front near the Node IR sensor. 

    As soon as I use a 3.5mm cable for the IR port on the back of the Node, I’m not able to skip/pause etc the Node. 🤷🏻‍♂️

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  • todd1010

    It is powered and it controls every device that is plugged into it whether it is 3.5mm cable or a IR eye, it works and and that same port I use for the Node I’ve tried with other gear and works just fine. So the port on my remote and hub works fine.

    As mentioned earlier the Node works using a IR eye out of the same remote hub port or any other port.

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  • Tony W.
    Product Support Manager

    Hi Todd

    If you have programmed the NODE to accept IR commands and still having issues, please select Help, Send Support Request in the App.

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  • todd1010

    I sent in a support request last Wednesday and haven’t gotten a response.

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