Tidal Issues

Answered

Stevenhn

• July 20, 2021 20:56

Hi when using Tidal via BluOs app, half of the Nick Cave albums are missing but when I use Amazon Music via BluOs all of the albums are available. Also if I use the Tidal app on it's own and bluetooth to my NAD M33 instead of streaming via BluOs, all of the albums are available. Is this an issue with Tidal or BluOs?

Any idea how to fix it. I have deleted the apps, Tidal and BluOs and reinstalled them, I've reindexed, rebooted and finally bounced my iPad off the wall in frustration, none of which helped. 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • July 23, 2021 13:25

  Hi Steven

  Content missing in TIDAL would mean TIDAL is not serving it to us. Try logging out of Tidal from the Music Services Menu, restarting your Player then logging back into TIDAL.

  You can also use TIDAL Connect; https://support.bluos.net/hc/en-us/articles/360056154514

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