TRYING TO DOWNLOAD FIRMWARE (?!?)

Answered

Allen J

• July 16, 2021 17:34

I see that others have identical problem so I'll just pile on here.    I am waiting for an email to come to me that gives me a link to download latest Vault 2i firmware.

First, I just tried the "update" feature in the app, but after fifteen minutes of waiting for it to see if updates are available, I gave up.  And tried Plan B.    It seems to work equally as well.  Which is to say....it seems not to.

Is there something I am missing or is it just a very verrrrrrry slow process?

0

• Official comment

  

  Tony W.

  Product Support Manager

  • July 16, 2021 17:48

  Hi Allen

  1) Try temporary moving your player and wire it directly to your router, then try the update process
  2) Check your spam filter if your e-mail is being blocked or diverted
  3) e-mail support@bluesound.com

   

Please sign in to leave a comment.