Faulty led device - Worst customer experience ever

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  • Official comment

    Hi George

    Please continue to work with our level 2 Support Crew currently assigned to your request as they will be happy to assist. That being said your Bluesound Player is covered by a Distribution Warranty and subject to regional variants. We are aware of your specific point of purchase. They have experience in this matter and will be happy to assist you if in fact a warranty claim is required.

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