windows app - search artist - select plays wrong song

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4 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Luc

    Help, Check for Update - you should be on Windows App 3.14.0 and BluOS 3.14.26. If problems persist after that, please select Help, Send Support Request so our Support Crew may take a closer look.

  • luc christiaens

    Windows app: 3.12.3 BluOS: 3.14.20

    0
  • luc christiaens

    Same error after upgrading to the latest levels.

    From support I receive a simple mail saying that my file tags are not correct.

    99% of my files are correctly tagged, the indexing task as running until the end.

    If you prevent us in seeing the indexing log I expect that support is giving me the details what is in error and not a general message : tag error without ANY indication what file is in error and what error.

     

    0
  • Seppi Evans
    Hi-Res

    If not already done please try…

    Help > Diagnostics > Rebuild Index to rebuild the index

    0

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