windows app - search artist - select plays wrong song

Answered

luc christiaens

• June 29, 2021 13:01

Working almost only via the Windows app.

Just after a full rebuild of the index I do a search on an artist and select a song from the resulted list.  In all cases it plays a wrong song, even not from that artist.

Already send 2 "send support requests" the last 3 days, but did not receive any news or confirmation.

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• Official comment

  

  Tony W.

  Product Support Manager

  • June 29, 2021 13:08

  Hi Luc

  Help, Check for Update - you should be on Windows App 3.14.0 and BluOS 3.14.26. If problems persist after that, please select Help, Send Support Request so our Support Crew may take a closer look.
• 

  luc christiaens

  • June 29, 2021 13:02

  Windows app: 3.12.3 BluOS: 3.14.20

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  luc christiaens

  • June 29, 2021 16:12

  Same error after upgrading to the latest levels.

  From support I receive a simple mail saying that my file tags are not correct.

  99% of my files are correctly tagged, the indexing task as running until the end.

  If you prevent us in seeing the indexing log I expect that support is giving me the details what is in error and not a general message : tag error without ANY indication what file is in error and what error.

   

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