Losing connection apple airplay

Comments

7 comments

  • Official comment
    Avatar
    Seppi Evans

    I would start by assigning a static IP on your router for any Bluesound equipment you have, if you know how to do this…. a reboot of your Bluesound device would then test to ensure it has the reserved IP but guessing you won’t do that so best to log a support request with Bluesound.

    From the App Help…Send support request.

    Comment actions Permalink
  • Avatar
    Eric van de Pas

    By the way: restarting as the answer to this problem is not the solution, because I do not want to be restarting the rest of my life..

    0
    Comment actions Permalink
  • Avatar
    Eric van de Pas

    Hell oSeppi, I allready am using a static IP on my router, but that is not the solution.

    0
    Comment actions Permalink
  • Avatar
    Eric van de Pas

    Nobody knows the answer? Or nobody who's is sharing the same experiences? It really is annoying, there is not a single consistency in this problem, except that it happens completely random every 4-5 times per hour playing songs from Apple Music.
    Please Bluesound can you give me an solution, update or something?
    When you need some of my settings please let me know, than I can share them.
    Thank you.

    0
    Comment actions Permalink
  • Chances are your firewall is blocking traffic. Help, Send Support Request in the App so our Support Crew can take a closer look and make recommendations that are unique to your environment. 

     

    0
    Comment actions Permalink
  • Avatar
    Eric van de Pas

    The firewall is something I cannot control on my router. But I do not have the problem when I use the Bluos controller app. That works perfectly fine.
    I think it has something to do with all out apple devices overruling the connection. But not taking over but just dropping the connection. So nothing is connected. Whenever we wat to connect back, with the device it's really hard, we have to do it like 2,3,4,5 times. And sometimes it just doesn't work.
    We have 3 iPhones and one iPad who use the Bluos player. 

    0
    Comment actions Permalink
  • Avatar
    Seppi Evans

    Even if you do not use HomeKit on iOS try adding your Bluesound players to it and then see if that that helps with Airplay.

    0
    Comment actions Permalink

Please sign in to leave a comment.