No sound from Pulse Mini 2i

AEKooiker

• June 22, 2021 20:30

Dear,

Since today my Pulse Mini 2i does not give any sound anymore. According the app it is playing music and also the buttons seem to work: the app shows the volume turning up/down, pause of music or going to a next track.

Also a connected headphone is working. 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • June 23, 2021 12:44

  Please unplug the Player from the wall and wait 5 minutes then plug it back in. If the problem persists or returns, please select Help, Send Support Request in the App so we may take a closer look.
• 

  Seppi Evans

  Hi-Res

  • June 23, 2021 05:07

  If you unplug the headphones does the sound then work ok?

  -1
• 

  AEKooiker

  • June 23, 2021 15:25

  Tony W.,

  Thanks for your reply. Also unplugging the Player from the powersupply for 5+ minutes didn't resolve the issue. I followed your request and filled in the Support Request in the App.

  To Seppi,

  The headphone was unplugged again

  0
• 

  Arnaud Nicolaou

  • December 03, 2022 19:29

  Same issue here! It’s connected but no sound goes out … please help I will fill a report too in the app

  0

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