Constant red light/unsuccessful factory reset Vault 2i

Answered

Clay Stauffer

• September 21, 2026 13:54

Attempts to factory reset have been unsuccessful. Constant red light. LAN port is orange and a hear a clicking sound about every 2-3 seconds. What should I do now?

 

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• Official comment

  

  Seppi Evans

  • September 21, 2026 15:02

  If not already done so, use the BluOS App to log a support ticket, if you cannot do this then use email support@bluesound.com
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  Jim Soul Man

  • September 21, 2026 16:52

  Hey Clay. I have the same problem. Please let me know how you get this resolved. I will let you know what I hear also. Thanks !

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