Music cutting in and out

Answered

Ralph Roberts

• September 17, 2026 21:13

Have been using Bluesound for months and today the music I was streaming started cutting in and out. Suggestions?

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • September 18, 2026 12:42

  Hi Ralph,
  
  Could you please send us a Support Request directly from the BluOS app? This will include diagnostic log file from your player that can help us determine what may be happening.

  Once we receive the Support Request, we’ll be happy to review the diagnostics and assist you further.

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