Degraded sound after last update

Answered

Rob

• September 05, 2026 15:21

Running a C658 and after the last update my volume has dropped by about 10% and my bass response has dropped even more than that. In addition, my EQ works, but often the sliders are not working unless I close the app and restart it.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • September 08, 2026 11:28

  Hi Rob,
  
  I see that you have submitted a support request in regards to this matter. A member of our support crew will reach out to you soon.

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