BlueOs App not connecting to Bluesound Decice

Answered

Thomas Dahl

• September 01, 2026 18:15

I am using Ubiquity UniFi wifi network and I can see the Bluesound Pulse M in the app, but cannot connect to it. The connection just spins and does not connect. I can access the device over the same wifi using its IP address, but this does not help me as all I can see are the bluesound device setting page.

0

• Official comment

  

  Seppi Evans

  • September 01, 2026 18:34
  • Edited

  Without digging through my UniFi router, and from memory… should have made notes.

  Turn off meshing on the APs if they are all Ethernet wired.

  Multicast, mDNS and IGMP try these all on. Reboot Pulse once settings have taken.

  Block LAN to WLAN Multicast and Broadcast Data, make sure this is off. This was is under filtering, possibly in the old interface.

  Don’t ask me where they reside in the controller as UniFi keep moving things around 😂 After UniFi firmware updates double check settings.

  EDIT, if all else fails try an Ethernet lead in the Pulse and see if that works.
• 

  Ian Shepherd

  • September 06, 2026 10:06

  Did it work?

  0

Please sign in to leave a comment.