Solid red light on Vault

Answered

Chris Davies

• July 15, 2026 03:16

My Vault is showing a solid red light. I have power cycled a number of times and it immediately shows red again. I’ve tried a factory reset a couple of times and after the expected green and flashing red it returns to solid red. Please help.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • July 15, 2026 12:59

  Hi Chris,
  
  I've escalated your feedback to a support request. A member of our support crew will reach out to you soon.

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