Vault 2 - Solid Red Light

Answered

Marty Barry

• July 13, 2026 14:14
• Edited

My Vault 2 quit working with a solid red light.  I have tried unplugging and plugging back in.  I have resorted to a factory reset - that did not work.  Just a solid red light.

Is there a technician I can talk to or service centre in Western Canada that can help?

-1

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • July 14, 2026 12:01

  Hi Marty,
  
  I have escalated your feedback to a support request. A member of our support crew will reach out to you soon.

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