Amazon Music HD not working

Answered

Leonard Wei

• June 30, 2026 11:26
• Edited

Anyone having issues streaming Amazon Music HD/Unlimited on their Node or Icon?

I get this error when I attempt to stream anything in Amazon in the BluOS:

I've already gone through the following t-shoot steps:

- log out, restart, log in
- restart router, unplug Node/Icon for 5 mins
- initialize back to factory, setup from new
- tested on both older N130 and my Icon with the same result
- on the latest firmware for both devices

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • June 30, 2026 11:38
  • Edited

  Hi Leonard,
  
  I see that you already have an open support request with us regarding this issue. At this time, we'd like to continue working with you through that support request so we can investigate your specific setup and keep all of the troubleshooting in one place.

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