Short of disconnecting power, any tricks to cleaning the glass top of a Pulse M?

Answered

Abe

• June 10, 2026 15:46

I tried the “Vacation mode”, but even in that suspended state the control panel reacts to touches. (Probably because that’s the only way to resume normal mode.)

For now, I’ve removed all presets and I clean it while it’s not grouped with other players. That way at least it doesn’t start playing anything when I wipe the play button. But most times I still have to re-set the volume level afterwards.

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • June 16, 2026 15:14

  Hi Abe,

  Thank you for sharing your experience.

  I can understand how frustrating that must be. Cleaning the touch panel shouldn't result in music starting unexpectedly or the volume changing afterwards.

  Thank you for sharing your experience and the workaround you've been using. I've passed your feedback along to our Quality Assurance and Development teams for their review. Feedback like this is very helpful as we continue to improve the overall user experience.

  
  Thanks for #LivingHiFi

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