No sound in home theater group

Answered

Ventil

• June 09, 2026 12:56

I have a Powernode 2i hdmi for front and Powernode 2 for rear speakers. Connected throug wifi. I have a Samsung 2024 TV connected with eArc. I set up a home theater group and everything works fine. Then gradually there is an increasing delay from turning on TV until audio is on and the Powernode connection shows on the sceen when using the TV remote volume buttons. After a few weeks, no audio at all. Then I have to do a factory reset of the 2i, and create the group again. And so the cycle repeats. This is no problem if I use the 2i standalone. Only when it is a part of the home theater group. Please help.

1

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • June 10, 2026 15:37

  Hi Ventil,

  Please reach out to our support crew by sending us an email at support@bluesound.com or by submitting a support request directly through the BluOS app.

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