Restarted song may be skipped
Answered
I have already submitted a support request through the Windows controller, but I am curious to hear if more people are experiencing this.
This problem first appeared some time last year after an upgrade of BluOS, see this old thread. I had a support case, but before it came to an end a developer found a bug, and the issue fixed. However, some months ago the problem came back, but this time I cannot tie it to an OS upgrade.
The problem is that I'm playing a song in the queue, but I leave the room to go to the kitchen, the loo or some other errand. When I come back, I press play. The bar starts moving, and the music comes after a few seconds. Sometimes, everything continues as desired, but sometimes the music plays just a short second, and the queue moves to the next song. Actually, sometimes when this happen, the music can play up to five seconds, sometimes with one player dropping out before the skip occurs.
Since this started to appear, I've restarted all players and routers more than once, and nothing changed.
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Official comment
Hi Erland
What you are seeing is unlikely related to your previous problem. Like your previous problem however, your best way to find a solution is select Send Support Request from the Settings menu of the App. This way our Support Crew can review the log file to see what is happening from the Player's event log. Once they review it they will provide feedback via e-mail.
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As I said, I have already submitted the support request.
Yes, I agree that it is unlikely that there is a direct relation to the previous bug as that was corrected. (And things worked well for several months after the bugfix.) However, I still felt that it made sense to refer to back to that situation.
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