Vault 2 stuck at red light

DCyyz

• May 18, 2026 14:02

I have a Vault 2 that is stuck at a red light, unable to boot. There's a clicking sound like it's trying to complete the boot, but it doesn't. I see other posts here and other discussions about similar issues, but can't find a clear resolution.

The Vault does not show as a player in the BluOS app, but I can see it as a wired device on the network.

I have 5 other Bluesound devices (4xNodeN130, 1xHUB) that are all fine.

The Vault 2 was purchased direct from Lenbrook. It is out of warranty, but was purchased less than 4 ago, so I'm hopeful there's a resolution or repair that can be done.

Thank you,

Don

0

• Official comment

  

  Tony W.

  Product Support Manager

  • May 19, 2026 13:01

  Hi Don

  I have escalated you to our Support Crew to gather more info and see what options are available to you based on your region (though I suspect, like us, you are in Southern Ontario based on your user handle).

Please sign in to leave a comment.