Qobuz playback failure on PULSE 2

Hi

Using AI to read the logs, I’m trying to diagnose a recurring Qobuz playback issue on my Bluesound PULSE 2.

Device / environment:

• Device: Bluesound PULSE 2

• BluOS version: 4.14.12

• Service: Qobuz

• Connection: Ethernet

• Local IP during the test: 192.168.18.5

• Controller IP: 192.168.18.4

• Timezone: America/Sao_Paulo

What happens:
Qobuz playback starts normally, but after a short period the track stops / fails. In the device logs, the local network connection appears to remain up, DHCP is successful, and the player has a valid IP address. The failure seems to happen during the Qobuz stream itself rather than during initial network setup.

Relevant log pattern:

• Playback starts for Qobuz:416680373

• The stream is detected as FLAC 24/44.1

• The stream URL points to streaming-qobuz-std.akamaized.net

• Later the log shows:

Retry Qobuz:416680373 @ 20933445/54817977

Then the player enters reconnect states:

STREAM_STATUS_RECONNECTING0s
STREAM_STATUS_RECONNECT_WAITING5s
STREAM_STATUS_RECONNECT_WAITING10s

Eventually the audio pipeline appears to run out of data / underrun.

Thanks for supporting