Incomplete playlist screen using Presto music app

Answered

Richard Smith

• April 29, 2026 19:46

I get half of the album title at the top and the rest is blank when I select an album after doing a search

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • May 01, 2026 14:02

  Hi Richard,
  
  Our Quality Assurance and Development teams are aware of this issue and are actively working on it. Once a fix is ready, it will be included in an upcoming BluOS firmware release.
• 

  Richard Smith

  • May 01, 2026 14:08

  Thanks. The search box on the Mac version of BluOS doesn’t appear either. Perhaps the two issues are related.

  0
• 

  Mark T.

  Sr. Support Crew Member

  • May 01, 2026 14:14

  I can tell you that both issues are not related. Try re-installing the BluOS app and see if search box comes back.
  
  If you continue to have issues, please reach out to your support crew by sending us a support request using the BluOS app. In the BluOS app, BluOS >> Help >> Send Support Request and a member of our support crew will be able to assist you.

  0

Please sign in to leave a comment.