Vault 2i, steady red light = bad power supply

Answered

Larry B

• April 10, 2026 21:15

Out of nowhere, my vault started showing steady red light, nothing working, was not in the middle of an upgrade, etc, I rebooted, hard reboot (disconnected power), contacted tech support, they had me do this and that and came back with the power supply is shot = pretty much useless vault.  6 years old.  I'm wondering if there was a spike/brown-out when I wasn't home and didn't notice the red light until later in the evening.  But I have all my hi-fi gear plugged into a Panamax M5300 power conditioner.  I've never had anything blown in the time I've had that - or any other type of power conditioner/surge protectors.

Anyone else experience this kind of joy?  I'm not very happy.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • April 13, 2026 10:44

  Hi Larry,
  
  I see that you have submitted a support request with us in regards to this matter. Please continue working with our support crew about this.

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