EOF constant consistent error message and everything freezes and will not play

Answered

Brian King

• March 30, 2026 14:10

Hi,

I did send an email to support as well and have not yet received a response. I have the Icon and stream Qobuz. I used to get the EOF error message once in a great while. Music would stop I would just hit ok and it would play again. Now I get the message ALL the time and even pressing ok NOTHING will play. I get the same message with different code #'s. It reads:

Player Notification

Error: unexpected EOF

Qobuz: 19906020 (this number is different sometimes).

I am using an ethernet to a TP Link adapter I am not wireless.

 

PLEASE PLEASE HELP!

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • April 01, 2026 12:56

  Hi Brian,
  
  I see that you have submitted us a support request in regards to this. Please continue working with our support crew to get your issue resolved.

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