BluOS 4.14.1 and Proton VPN

Answered

Comments

9 comments

  • Official comment
    Mark T.
    Sr. Support Crew Member

    HI Herman,

    Looks like you have the answer already. You will have to turn off VPN.

  • Herman Visser

    Hi Mark, why did it work before and why is the widget still working with the VPN switched on

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  • Fabian

    In ProtonVPN app, in advanced settings there's an option to enable LAN-connections which allows you to connect to devices on your local network while being connected through VPN. Not sure (I can't check this) if this option is available on iOS though, but it should be according to info from Proton.

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    iOS and iPadOS

    Open the Proton VPN app and go to ⚙ Settings → Connection → Allow LAN connections and toggle the switch on (or off).

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    I just checked on my Android phone, when I enable this setting in ProtonVPN, I can connect to my Blusound player.

    When I disable it (default setting = disabled), BluOS can't find my Bluesound player. Which makes sense since all the traffic is routed through the VPN tunnel so it's not exactly on the same network as your player anymore.

    If this doesn't work you can also try the "Split Tunneling" option in Proton and exclude BluOS app from being routed through VPN.

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  • Herman Visser

    Thanks for all the work. The “allow LAN connection” option doesn’t solve the problem. So I will look at split tunneling and contact Proton for the first option. Thanks again and regards, Herman

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  • Herman Visser

    Problem solved !!! Even with The switch “allow LAN connection” on the problems persists, but there is another switch “allow alternatieve routing”. When this switch is turned off everyrhing workes well. Thanks for your help and kind regards, Herman

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  • Laurens

    This solution does not work with me. Will Bluesound fix this? I don’t want to turn of my VPN.

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  • Herman Visser

    Laurens, the alternative routing switch wasn’t the solution. It worked for a couple of times. But finally I solved the problem by installing the BluRemote app. Works fine, is simple and excellent support!

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  • Gethin Pearson

    Similar issue here - although it's not actually preventing the Bluesound app working, it's just being annoying.

    When I try to do something in the iOS controller app whilst connected to the VPN, it pops the "Wifi not connected screen" page over the controller home screen.

    All you have to do is swipe it down and carry on what you're doing - but it's really tedious having to do this all the time. 

    None of the other apps on my phone that control things on my LAN (Sonos - for an old speaker, Tado, Chromecast, Firestick) do this, so I'm not sure why the Bluesound controller does. It's just a bug in the controller software that needs fixing. 

     

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  • Heinz R

    Same issue here running NordVPN on iPad - „WiFi not connected“ pops up, tapping somewhere else closes the message and everything works fine.

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