bluos vault2i

Answered

Frank Nootaert

• March 16, 2026 13:28

After the recent upgrade of my bluos vault 2i, the LED remains red.  Several times I have disconnected and reconnected all connections of the player, and I have tried to reset the factory setting.  To no avail.  

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 16, 2026 13:49

  Hi Frank,

  Please reach out to our support crew by sending us an email at support@bluesound.com and a member of our support crew will be happy to assist you further.
• 

  Charles Stewart

  • March 16, 2026 16:27

  I have had the same thing happen 3 times on my vault. Each time I had to send to a repair shop. I just received mine back and it is working now and it says an upgrade is available. I am not doing the upgrade because every time I have done this, the unit gets screwed up. It is amazing to me that these frequent updates are not tested extensively before they are released. My last repair cost over $700! I have now paid more in repairs that I paid for the unit when it was new. I have decided that BluOS is a very unreliable product, especially for the price.

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