4.14.13 Update abandoned all players except Icon

Answered

ReemyC

• March 13, 2026 02:58

I recently updated my Node Icon and the desktop app, I'm unsure if the Android app has been updated recently. Nonetheless, since this update, none of my other players are showing in either application (windows or android). This means my M12, C368 and T777V3 are now all missing from the app, while the Icon is the only thing available. Even the intermittent add device function, albeit never great, doesn't work here. 

Android 4.14.0 Build 3151

Windows 4.14.0  Build 5500

Has this popped up for others?

Thoughts on fixes?

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 13, 2026 18:18

  Hi,
  
  I suggest performing a complete network reboot including all your BluOS players. If issue persists, please reach out to your support crew by sending us an email at support@bluesound.com and a member of our support crew will be happy to help.

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