Tidal Connect - phone volume control not working on first connect.

Answered

Krish

• March 12, 2026 16:03
• Edited

I'm Krish based in the Netherlands and have the Roksan Caspian 4G Streaming Amplifier with the latest 1.40 firmware as well as the latest 4.14.12 BluOS firmware.

 

There seems to be a bug I believe in the BluOS implementation in combination with Tidal's app.

• iPhone 16 Pro with latest iOS & Tidal app
• Tidal app connects to the Roksan with Tidal Connect and I can stream music.
• I can skip tracks and do other things but the volume control (phone's physical volume buttons) on the Tidal app doesn't result in any changes to the volume on the Roksan
• If I switch to another app or home iOS screen and then switch back to Tidal, the volume control starts working from that point on.
• The reason I suspect this is a bug with BluOs and not with Tidal is that Tidal works fine with other devices than the Roksan
• It wasn't the case many months ago and this bug(?) seems more recent (last month or two)

I've removed the Tidal app and reinstalled it, but still the same behavior.

 

Thoughts?

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 12, 2026 15:43

  Hi Krish,
  
  I have shared your feedback with our quality assurance and development teams for evaluation. Once it has been confirmed, we will work toward addressing it through a firmware fix that can be included in a future BluOS update.
• 

  Colin Walkington

  • March 12, 2026 11:08

  Can confirm. I am using iPhone SE. Latest BS update installed. Switching to another app, then back fixes it.

  0
• 

  Krish

  • March 12, 2026 16:00

  Hi Mark,

  Thanks for taking this up quickly. Your help is appreciated! 

  As Colin also mentions in this post, he apparently has the same issue as well.

  Regards,

  -krish

   

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