Node 2i upgrade to 4.14.9 failed

Answered

pochta356

• March 09, 2026 10:31
• Edited

the node 2i current fw is 4.12.11 and has invite to upgrade untill 4.14.9. but, there are "upgrade failed" results i've gor after several attempts. it seems a download process does not starts at all, just red led on the front within a long time, even overnight. does anyone has same issue? question to support team - how to upgrade node 2i now?

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• Official comment

  

  Seppi Evans

  • March 09, 2026 11:28
  • Edited

  Log a support ticket using the BluOS App, it’s possible the update server had issues over the weekend but support will be able to help you. Don’t have anything to update so can’t check. - sorry.
• 

  pochta356

  • March 09, 2026 12:36
  • Edited

  this issue is going two weeks and more, a support team does not answer to my request through BlueOS, unfortunately. may be, this topic helps to solve an issue.

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• 

  Seppi Evans

  • March 09, 2026 13:01

  If you not getting the automatic response after submitting a ticket then use email support@bluesound.com

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