Spotify songs only play for a minute on BlueOS 4.14.9

Answered

Erland Sommarskog

• March 05, 2026 21:06

I noted this behaviour the day after I had upgraded to BlueOS 4.14.9 so that is a strong suspect.

When I play albums from Spotify on Bluesound, songs plays for a minute or two, but then they are interrupted, and the next song on the album starts playing. And so on.

I have tested this on three of my four pairs of players, and the behaviour is the same on all. The players are two pairs of Pulse 2i and one pair of Pulse Flex.

I've tested to play from Spotify directly on my devices - one phone, one tablet and one PC - and here songs run to the end, so there does not seem to be any issue with the connection to Spotify as such.

I tested unplugging all players and routers, as I was away for a few days. That changed nothing.

Anyone else who have run into this?

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 06, 2026 13:57

  Hi Erland,
  
  I would start by restarting your entire network including your Bluesound devices. If issue persists, please reach out to our support crew by sending us an email at support@bluesound.com or by submitting a support request directly through the BluOS app.

  In the BluOS app, simply go to Help > Send Support Request and a member of our support crew will be happy to assist you further.
  
  
  

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