New BlueOS 4.14.9 Update on NODE ICON stops HDMI platback

Answered

Jordan Schuetz

• February 27, 2026 05:41

I keep getting errors on the new update on both the mobile app and bluesound node screen. When HDMI is playing it will randomly completely turn off and I have to go back manually into the app to turn back on the HDMI source. Never happened before on the previous versions. I turned off all Bluetooth connections to test if it was a source change issue. I have auto sense turned on like normal. How can I revert back to the last version?

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • February 27, 2026 13:54

  Hi Jordan,

  Please reach out to our support crew by sending us an email at support@bluesound.com or by submitting a support request directly through the BluOS app.

  In the BluOS app, simply go to Help > Send Support Request and a member of our support crew will be happy to assist you further.
  
  
  
• 

  Juhan Harm

  • February 27, 2026 17:55

  I have the same issue and submitted a support ticket.

  Support suggested temporarily changing the TV's audio output format to PCM. This resolves the issue, but Dolby Audio support is also lost.

  I guess it's a bug and will get fixed soon.

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  Rob E

  • March 01, 2026 16:11

  Since updating to BLUEOS 4.14.9, I have exactly the same issue with my Node Icon and Dolby Audio over HDMI from my LG TV. I will raise a ticket.

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  Rob E

  • March 14, 2026 11:19

  I have just installed BLUEOS 4.14.13 and this seems to have fixed the issue on my Node Icon. Thanks to the Bluesound team for addressing this problem so swiftly :)

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