vault 2i no power

Answered

Johan van der Windt

• January 26, 2026 14:20

dear bleusound

at first I had "noise" (high pitched distortion) on my speakers (normal cinch output) but not on my headphone amp (connected through optical), then no power/lights at all

i tried to plug off and wait 24 hours and rewire holding the play/pause buttons but no lights at all

however, I see flashing lights at the ethernet port (orange)  and the optical port (red)

 

please assist

regards

johan

 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • January 28, 2026 13:44

  Hi Johan,

  Please reach out to our support crew by sending us an email at support@bluesound.com and a member of our support crew will be happy to assist you further.
  
  
  

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