Connecting to Wifi that requires username and password (eg office network)

Answered

Damian Soong

• January 15, 2026 18:35

Hi,

I have a Node Nano at home and it's great.

I want to get one for my office but to connect to the wifi you need a username and password so I'm not sure if I can connect the Node Nano. Was never able to with Sonos.

Anyone have any ideas?

Thanks in advance!

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • January 15, 2026 19:35
  • Edited

  Hi Damian,
  
  Home and office networks can be very different, and corporate WiFi often has extra security that may block certain devices. If the NODE NANO does not connect right away, you will likely need help from your office IT team to provide the correct network access/settings so it can work.
  
  That said, for 1:1 assistance, you can reach out to our support crew by sending us an email at support@bluesound.com and a member of our support crew will be happy to assist you further.

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