QPLAY cannot be found.

Answered

赵叔叔

• January 06, 2026 07:37

I am based in China and currently using a Bluesound Nano, controlled via an iPhone 15 Pro Max.
The device works properly with Spotify Connect, Qobuz Connect, and AirPlay.

However, QPlay is not working, and the device cannot be discovered in the QQ Music app.
Could you please advise whether this issue is related to regional restrictions, firmware compatibility, or network settings?

I would appreciate it if you could let me know whether there is any official solution, recommended configuration, or future support plan regarding QPlay.

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• Official comment

  

  Seppi Evans

  Hi-Res

  • January 06, 2026 11:17
  • Edited

  QPlay is a supported service, you will need to add your QPlay login credentials into the BluOS App and then use the BluOS App to access QPlay.
• 

  赵叔叔

  • February 04, 2026 07:51

  There is no QPlay in the BluOS App.I can't find it

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• 

  Seppi Evans

  Hi-Res

  • February 04, 2026 07:56

  ^^^

  You need to add QPlay to the BluOS App and actually be in China for it to show, hope this helps.

  https://support.bluos.net/hc/en-us/articles/360034754593-Adding-Music-Services

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