My NAD M10 shows up in Spotify app but not in BluOS controller app or TIDAL

Kevin Ranney

• December 28, 2025 17:12
• Edited

Hi.  I have an NAD M10 that does not show up in the BluOS controller app or TIDAL

• BluOS controller app and TIDAL are installed on my Macbook Air and my android phone.
• I can connect to the NAD M10 through Spotify, which is also installed on my Macbook Air and my android phone.
• The NAD M10 is connected to my wifi (when I log in to my router I can see that it is connected)

Any suggestions?  Thanks.

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• Official comment

  

  Seppi Evans

  Hi-Res

  • December 28, 2025 18:17

  If it worked previously and this is not a new install then I would power off the M10 and the Router, wait 5 mins and power on only the router. Wait another 5 mins before powering on your M10 then try again.

  If this does not help please email NAD for support of your NAD M10 support@nadelectronics.com They will be able to help you.
• 

  Kevin Ranney

  • December 29, 2025 14:43

  Thanks for your response. I tried that and it didn't change anything. I'll send my query to NAD as you suggest. Thanks again.

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