Amazon music playback issues

Answered

Steve and Helen

• December 22, 2025 19:51

Very aware thus ha ps been posted by myself and other ps before, but for several months Amazon music repeatedly stops after playing a few songs and sends up a very lengthy error message. Yesterday message stated an API issue amongst many other words. Tony, I reported this a few weeks ago and you advised it was due to. Cloudflare - which was totally wrong as the issue has been ongoing for several months. Am also aware other users have reported similar issues of the past few years so there is clearly something significant and constant going wrong somewhere. Please can you advise next steps asap therefore. Thanks

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • December 23, 2025 13:48

  Hi Steve and Helen,
  
  I have escalated your feedback to a support request. A member of our support crew will reach out to you soon.

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