Bluesound Node drops off network, does not work well with Tidal
Answered
I have used a Bluesound Node for two or three years. The unit stops playing after a random time period (usually after 30 to 60 min) and then restarts where it left off after 30 sec to a minute. The unit is connected to the network via ethernet cable and is streaming music from a minidlnad running on a ubuntu server. The unit had the same behavior with samba shares. Recently I tried streaming from Tidal and that was a disaster bluesound dropping out every other song.
I have two Marantz units under HEOS that stream from that same server (or Tidal) with no issues.
What should I be looking for? Bluesound software is up to date.
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Official comment
As another user the Router would be the first thing I would be looking at a restart / soft reset. Also the Ethernet cable could have developed a fault.
To reset your network the following sequence is recommended:
Power off your Bluesound devices.
Power off your Router and wait five minutes (very important) before turning it on again.
Wait another five minutes for the Router to be fully up and running.
Now power on your Bluesound devices.
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I have a problem, more or less.
When listening to Spotify, the music stops. You can see that the NAD disconnects because it disappears from Spotify and then reappears a few seconds later.
It's definitely a problem with the NAD because it also shows as "unavailable" at the same time in Home Assistant...
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It sounds like my Bluesound Node may be having network issues. I would first power off the Node and my router, wait five minutes, turn the router back on, wait another five minutes, then power the Node back on. I would also check the Ethernet cable for faults since a failing cable can cause random dropouts even with streaming services like Tidal.
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Personally, I don't think the problem is with the network.
I've tried different Wi-Fi networks and other Ethernet cables.
The problem persists.
The issue doesn't occur with Chromecast or Alexa Cast. It's the same network, though.
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Check your router settings to ensure Multicast (mDNS) traffic is allowed. Also see if there is a setting that says IGMP Snooping or IGM Proxy... turn it on.
Also always set a reserved IP address for any BluOS players, controllers running the BluOS App and local storage devices such as a NAS.
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