ssd connection lost?

Answered

Lor

• December 14, 2025 18:03

Hello,

I have a new Node Icon (controlled via iphone) and I would like to play my files from an external SSD, which is connected via USB. I once managed to index the files, and then (in the music tab) I was able to see the library. But then I got a message that the music file is not accessible any more. And it was possible to reindex, even after restarting and reconnecting the SSD. How do I get access again to the SSD? 

Thanks for your help!

Lor

0

• Official comment

  

  Tony W.

  Product Support Manager

  • December 15, 2025 13:54

  Please see this Help Centre Article and disable, then re-enable Server Mode. https://support.bluos.net/hc/en-us/articles/360037137354
  
  If problems persist, please select Settings, Send Support Request in the App, and our Support Crew can help troubleshoot.

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