Theater Group with Soundbar 2i and two Pulse Flex 2i not working

Answered

Isaak

• December 03, 2025 12:33

Dear Bluesond support team,

I would like to connect my Soundbar 2i and two Pulse Flex 2i to my LG -Tv (OLED55B59LA).

The basic setup is:

- Soundbar connected to local network (so the soundbar was used as a normal speaker together with the Flex 2i's before I had a TV) and via HDMI cable to theTV (HDMI eARC prot on TV). 

- Pulse Flex 2is connected to Wifi network

These speakers work perfectly if I create a 'standard' group but as soon as I generate a fixed group (Theatre group), it fails. First, only the soundbar plays and a few seconds/minutes thereafter, the soundbar reboots and all connection is lost. I then have to delete the Theater group and reboot the TV. 

If I play music via spotify app and use the Theatre group as output (Soundbar still attached to the TV via HDMI), only the Soundbar plays the music. If I create a 'standard' group, everything works fine (all speakers play), no matter if the soundbar is connected to the TV or not. 

Do you have any idea how I could solve this issue?

Also, I'd like to use the Theatre group when I watch TV but use the speakers 'normal' (control their volume individually) when I'm watching music. Is there any way to do that, assuming the Theatre group will ever work? 

Thank you!

All the best,

Isaak 

 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • December 03, 2025 13:41

  Hi Isaak,
  
  I have escalated your feedback to a support request. A member of our support crew will reach out to you soon.

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