Vault 2i permanently in Red Mode

Answered

Len Musgrove

• November 24, 2025 20:51

My Vault 2.1 has frozen in a red mode -- Both the light indicator at the front of the unit and the "pause" button on the top of the unit are bright, solid red. The software will not recognize the Vault and it has basically ceased to function.  Up until now I have enjoyed the unit and have ripped nearly 5,000 songs to it.   Thanks in advance.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • November 25, 2025 13:39

  Hi Len,

  Please reach out to our support crew by sending us an email at support@bluesound.com and we will assist you with your Bluesound VAULT.

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