TIDAL CONNECT: My Bluesound Node 2i is not appearing on the sound output list Answered

Answered

Nick Hazzard

• November 21, 2025 09:13

Hi Mark, you see this is at least part of the problem.  We are reaching out but not receiving support.  So, the only way to sign into this chain is via Google because if one tries to sign in to Bluesound.com or bluos.zendesk.com you enter your log-in credentials and instead of signing you in, the system asks for a verification code specifically stating that this will come to your phone.  Well, of course, no verification code arrives via email, sms.  It is, I'm afraid, just highly typical of a "system" that doesn't work and neither does the means to get support.  So the likes of me and others above and elsewhere make our difficulties known here but are suggested to "reach out" on a platform that is inaccessible. What is the solution or pathway to a solution?

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • November 21, 2025 12:54

  Hi Nick,
  
  TBH, I am more concerned about your NODE 2i issue than the 2FA security which both our support crew can help you with.
  
  I see that you have submitted a support request. A member of our support crew will reach out to you soon for the issues you are experiencing.

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