iOS App 3.12.4 and BluOS 3.12.13 - no leave group for Soundbar 2i with Sub+

Answered

Stefan Mehre

• January 27, 2021 07:31
• Edited

Hi,

Wanted to ask if anybody else sees the following issue:

When I group my Soundbar 2i which is connected to a Sub+ Subwoofer with one or two of my PowerNodes 2i, I can't get the "leave group" selection with the three dots beside my Soundbar within the players list. I need to delete the whole group and regroup the players I want. For the one/two PowerNodes 2i I get this selection with the three dots.

Maybe this is because of the connected Sub+ Subwoofer? didn't test without at the moment.

Edit: OK, tested it without the connection to the Sub+ I get the selection.

 

This issue is not present with Android BluOS App and not with Windows Controller App.

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 27, 2021 16:19

  Hi Stefan

  It may be the content selected - End Point content such as Spotify or TIDAL Connect cannot let the Primary or first group member leave the group. Content form the BluOS App though, Local Library, TuneIn or the original integrated TIDAL version will allow the Primary Player to leave the group and hand off the Primary to another Player.
• 

  Stefan Mehre

  • January 27, 2021 17:03

  Hi Tony,

  the soundbar is not the master, it was with library content, it‘s only when the Sub+ is connected to the soundbar (group ?!) and with Windows and Android app I got the leave group selection...

  so, needs to be different and iPad App related...

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• 

  Tony W.

  Product Support Manager

  • January 27, 2021 17:37

  Thanks for clarifying Stefan

  It has been passed along to our QA Team for review

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