NAD C368 with Bluos2i: device not always visible in NAD remote app

Answered

Joris Drabbe

• January 18, 2021 12:48

Hi,

my NADC368 with MDC Bluos 2i has 2 problems:
1) spotify playback suddenly stops as C368 seemingly randomly goes standby. The problem disappeared, came back, disappeared and is now back

2) I can not find the NAD C368 in the NAD remote App (IoS). Also here, the problem disappeared, came back, disappeared and is now back. I believe it is always visible in the Bluos app

The MDC is connected via ethernet, runs latest firmwares from https://nadelectronics.com/product/c-368-hybrid-digital-dac-amplifier/ . 

please advise!

 

warm regards

Joris

1

• Official comment

  

  Tony W.

  Product Support Manager

  • January 19, 2021 14:42

  Hi Joris

  Your issue may better be supported by our good friends at support@nadelectronics.com

   
• 

  JosBaz

  • March 15, 2021 23:19

  Joris,

  I have the exact same setup. I tried using the NAD Remote app too, but what I missed initially is that this app ONLY connects through Bluetooth(!), while the BluOS app uses Wifi.

  My C368 is inside an open cabinet but the BT connection only works reliably if I get really really close to it (less than 2m) with my iPhone. The BluOS app does 95% of what I need (only miss is not being able to switch Speakers A and B) so I stopped using the NAD Remote app.

  Hope this helps.

  0
• 

  Mwiegman46

  • February 10, 2023 16:58

  Also if ur using bt headphones and ur amp is in source mode. U cant adjust anything with the app couse it wont connect

  0

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