puls mini 2i

Answered

Ricardo Kjær

• January 10, 2021 15:55

After more than a year of well function the Pulse mini have no sound. 

The Pulse Mini is connected to my devices (iPhone & iPad) but nothing comes out of it.

I have reset it several times...

 

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 11, 2021 15:41

  Hi Ricardo

  I have escalated your issue to our Support Crew so we may take a closer look and if necessary provide options to you.
• 

  Frank Silkwood

  • January 12, 2023 21:40

  I also have this problem with my Pulse Mini 2i. In my case, I can listen to the speaker with headphones, but not the speakers themselves in the room. It seems to be an intermittent problem, like a loose connection, and may be heat or cold related (the speaker is located up against a south facing window). Any thoughts?

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• 

  Tony W.

  Product Support Manager

  • January 13, 2023 17:20

  Hi Frank

  I have escalated your issue, our Support Crew will be in touch.

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