Missing folder in Vault2

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3 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Lawrence

    Changing the file name will have no effect. You will have to edit the internal metadata of the file. Please see; https://support.bluos.net/hc/en-us/articles/360000364067 for more details.

  • Lawrence

    Tony

    Perhaps I didn’t explain the issue clearly. I have not done any editing to the metadata. 
    After ripping, the 3 cds appear under 2 artists - Eric Gale n eric gale - on my iPhone/iiPad.
    On the MacBook, there is only one folder under Eric Gale with just 2 of the cds listed. The 3rd cd is completely missing. 
    Hope this clarifies. 

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  • Lawrence

    Correction. 
    On the MacBook, there are also 2 artist folders - Eric Gale and Eric gale. And both have the exact album sub-folders for Cd1 and Cd2 but neither contain Cd3. 

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