Vault 2 connection problems: Open Support Ticket

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    Tony W. - Product Support Manager

    HI Allen

    The issue you are seeing is multicast traffic being blocked from allowing the Players to communicate with your App. Check your Netgear Orbi settings and ensure multicast traffic is being allowed and that IGMP Snooping settings are not interfering. 

    For a more detailed response than that you will either have to wait for one of our Network Specialists to reach out to you during this busy Holiday Season or contact Netgear support.

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