Music stops when I wake up my phone



1 comment

  • Official comment
    Tony W. - Product Support Manager

    Hi Yael

    Sounds like you are having general networking issues and may be as simple as your network router is not supporting multicast. This can explain your Player not showing on Wifi or your Android App not discovering the player when it wakes from sleep.

    Check out our network troubleshooting guide at If problems persist, please e-mail us at so we can arrange for a Support Crew Analyst to help you figure out why your network is blocking traffic.

    Comment actions Permalink

Please sign in to leave a comment.