Cannot connect to library

Answered

Simon Edwards

• November 13, 2020 21:36

Hi there

 

Everything was working fine with my system, then we had a 5 minute power cut. Now the player/BluOS app won't show my library - it had the correct address showing in Network Shares. I've tried searching for new network share and it says no shares found. I've told it to forget the original address, same problem, tried inputting the address manually, same problem.

 

I've checked every part of my Windows 10 sharing as per your instructions (and what I used to set it up) and they're all absolutely correct.

 

 

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• Official comment

  

  Sam R.

  • November 16, 2020 16:11

  Hello Simon, 

  Looks like you've got a request open; a member of our support crew will be in touch to look into this issue.

  Regards,
  Sam R.
• 

  Juan Bautista Vera Perez

  • December 11, 2021 00:30

  Oh Simon. Not alone! Very frustrating. I can't understand why this antique method. It could be so easy!!! For IT and software development department: Check Plex, Kodi or whichever. DLNA, uPnp,...?

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