Problem with playing Tidal after removing Adobe Flash Player from iMac

Nenad Solajic

• November 12, 2020 20:14

Hello. 

I am using Node 2i with the desktop controller for macOS (Catalina, version 10.15.7). The operating system suggested removing Adobe Flash Player due to security reasons two days ago which I did. Unfortunately, the Tidal icon disappeared from the list on the left in the controller and I needed to start it and log in anew from the list of music services. However, Tidal refuses to play music. Upon pressing the play button following message appears: "Your browser does not support DRM or you have disabled it. Please enable DRM to play music in your browser or download the desktop app to play there."

Which browser does this message refer to and how can I enable DRM?

Thanks.

Best

Nenad

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• Official comment

  

  Sam R.

  • November 12, 2020 21:58

  Hello Nenad, 

  That is peculiar. The next time the issue occurs, please send our support crew a diagnostics log via Help > Send Support Request (log will be automatically attached) so they may investigate.

  In the meantime -- do you get any form of error when using TIDAL Connect to stream to your NODE 2i?

  Regards,
  Sam R.
• 

  Nenad Solajic

  • November 12, 2020 22:07

  Thank you for the quick reply. 

  I actually don't use Tidal Connect. I use only built-in Tidal in the controller. And I like it when it works. 

  Kind regards,

  Nenad

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