Bluesound Node 2 hiccups
Answered
My Node 2 was playing without faults for two years; since a week or so [upgrade?] I hear hiccups when playing music with Roon [own library and Tidal]. Tidal direct to Node 2 is OK. My system is wired and all other devices are working perfect with Roon.
Anyone any idea what can be done?
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Official comment
Hello Erry,
If TIDAL Connect to the NODE seems fine, it might be just a temporary networking hiccup between ROON and the NODE. I would recommend the following:
- Please power down your players and any other network-attached devices. (Laptops, tablets and smartphones you can simply put in Airplane Mode).
- Unplug your router for 30 seconds then plug it back in
- Wait 5 minutes
- Start powering up all your Players and network devices.
- Reconnect your tablets and laptops
- Relaunch the app to test
- Test with ROON
This will reset your network router's cached addresses.
Regards,
Sam R. -
Hi Sam!
Followed all your steps and my problems are history!
Many thanks for your support!
Regards
Erry
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I have the same issue after the last update. There are hiccups when playing every streaming source I use. Tidal (either from Tidal app of Bluesound app), TuneIn radio and Spotify all have hiccups. I did follow the steps above but this didn't help.
Can I revert to the older firmware? Didn't have any issues before the update...
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Hi Stefan
Please select Help, Send Support Request in the App so we may troubleshoot the issue. When contacting support, can you please tell us the make, model and operating system version of your smart device? This can be located by going to Settings > About on most phones or tablets. Also, do you have a wireless extender or bridge the Player is connected to? If so please let us know the make and model of those along with the make and model of your router.
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