Hi Everyone, just thought I would tell you off my experiences with Alexa Integration. It has now been a few weeks since my first post on this subject and since then I have had some (small) help from the support crew and lots of experimentation of my own. It is clear from other posts on this subject that Alexa and Bluesound integration is not ideal, but I was initially having problems doing anything but the basics. I could Play music and Pause it and play any Preset I had created, but I could not Play anything from my own Library.
It turns out that the integration ONLY works if the Alexa Language is set to English US. In my case (English UK, and all the other English variations mentioned in the documentation) Alexa is unable to correctly translate command like "Alexa tell Blue Voice to play "album name" by "artist name". Simply changing the Alexa language to English US partly resolves this, but annoyingly leaves my Alexa with an American accent!
However, all is still not good, after some experimentation I was only able to get successful plays of albums in about 50% of cases. Sometimes Alexa simply would not translate what I asked for correctly (say in half the failed tries) i.e. she would attempt to play something by the wrong artist or album combination (which does not exist so nothing happens). Her failure rate to do the right thing seems high to me and could be down to her being in English US ( but I speak in English UK, not sure if this makes a difference) or my bad pronunciation. The other half of the failures, where Alexa translates correctly, but BlueOS still does not play anything are probably down to poor integration on the BluOS side.
Finally, the big disappointment was that I was unable to get Alexa to play anything from my local library using Playlists or Favourites. The "BluOS Alexa Skills command" document implies that this is possible but does not give any examples of the phasing for this. Alexa just will not translate any commands using Playlists or Favourites, but strangely I have randomly managed to get Alexa to attempt to play something from a playlist (she repeated "playlist" back to me) even though I never mentioned playlist in the first place, so she knows about them.
In conclusion, I have given up using Alexa (she is now on her way back to Amazon) as this was only a "nice to have" feature and I will continue to use the excellent phone app to control my Bluesound systems. So good luck to anyone else trying this, you will need it.
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