Deleting albums from Vault

Answered

Chris Smith

• February 26, 2021 15:04

Hello,

I have been having issues deleting albums from my vault.  Like they recommend, I have it as a networked drive and when I delete the album, it always leaves a few random songs behind.  The songs left behind will not play, so it is double frustrating.  Please help, someone? I have put in 3 or 4 help tickets, but have not heard anything back.  One question, why is there not a simple way to do this through the software interface?  

Thanks,

Chris

0

• Official comment

  

  Sam R.

  • February 26, 2021 16:57

  Hello Chris, 

  If there are still some songs left over, check the Technical Info via the 3 dots beside the entry in the app and find the file path. Then check if that file path in the VAULT's directory. 

  Please also ensure that after deleting the files and completing the Rebuild Index, you are closing out the BluOS app and reopening it before loading the Library section.

  The BluOS Controller app is just that -- a controller for the player. It is not designed to delete or edit external files.

  Regards,
  Sam R.
• 

  Chris Smith

  • February 26, 2021 18:53

  Hi Sam,

  Yep, I checked the path... it leaves one or two random songs in the directory even after I rebuild the index.  I have reached out to Bluesound before about this and they have remoted in to assist.  I have not heard back from them this time however.  As far as the BluOS Controller app just being a controller, it has rebuild index and other diagnostic functions built in, why not a delete?

  Thanks for the reply,

  Chris

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